What is trauma dumping?
"The main concern is that nobody asks permission before they tell you things. No one asks, ‘Have you got capacity for me to tell you my sadness today?’"
What are the risks of trauma dumping on your hairdresser?
If a client is offloading the entire time, without a single thought to their hairdresser, it’s no wonder the mental health of salon workers is suffering.
What is compassion fatigue?
"I did the consultation, got her shampooed, rushed to the staff room, and burst out crying.”