Suzy*, 28, from London is a project manager for an advertising agency. After working too much overtime, she wondered how to ask her boss a difficult question. "Project management is always busy, but when I missed three friends' birthdays in two weeks and was then late to a dinner I’d planned to celebrate my girlfriend’s promotion, I knew it was time to ask my boss if we could try to pull our meetings a bit earlier in the day. But, you know what… I never sent that email to ask. And guess what, I’m still staying late."