However, with the rise in platforms like YouTube and Instagram
, where people no longer have to attend years of beauty school to learn how to do hair or how to run a hair business, that sacred stylist-client dynamic has shifted. Stylists can now go into business for themselves, setting their policies, enforcing them on their terms, and gaining a revolving door of clients who are finding them through hashtags or booking websites like Styleseat. Yet, with the growing field of girls getting to the bag by learning to do hair through tutorials, more and more Black women are growing frustrated by the decline in basic customer service
. Every day, new horror stories populate the internet sharing tales of unreasonable policies, lack of hair care, late appointments, cancellations, and just overall poor attitudes.