Last updated: September 06, 2018
To be clear about the terminology we are using, when we use the phrase "personal information" in this policy, we mean information about you as an individual, such as your full name, address, email address, age or phone number.
When we use the phrase "anonymous" information/form in this policy, we mean information that does not identify an individual person, and that has been anonymized, deidentified, or is collected independent of other data, such as an unnamed user's areas of interest, browsing history, demographic information or a unique identifier (such as a cookie or IP address).
By visiting the Website or using the services, you are accepting the policies and practices described in this policy. Each time you visit the Website or use the services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this policy.
Collection of Information
Information You Provide. We collect personal information that you voluntarily provide. For instance, contact information and other personal details may be collected when you: sign up for our newsletters, complete a survey, post a comment on our Website, enter a sweepstakes or contest, or participate in our social networking features. Information you may be asked to provide may include your email address, your name, buying preferences, annual income, other demographic or profile information, Twitter, Facebook and other social media network usernames and aliases and other information you choose to submit.
Additionally, if you elect to post material to any blogs, forums, or participate in our community boards that may be offered on our Website, then such materials may be collected and any materials you choose to make publicly available, including your personal information, may be available for all others to view. Even after you terminate your account, all such materials submitted by you on the Website or our social media channels may be retained by us and we may continue to disclose such materials publicly. By using these interactive forums, you agree that we are not responsible for any information that you disclose or communicate in such forums and any use of this information by third parties. Any disclosure you make is at your own risk. Note that, even if you later request that we remove such materials or personal information from the Website, it may not be possible for us to guarantee that it can no longer be accessed. Consider carefully what content you wish to disclose publicly, and limit the personal information associated with your posts.
If you purchase products or services through our Website storefront(s), Refinery29 and third-party merchants, as well as third-party credit card processors may access and collect your personal information, including, but not limited to, your full name, address, email address, phone numbers(s), and credit card details.
Location Information and IP Address. We and our service providers and advertisers may collect and share your location for personalization and marketing purposes using certain digital applications, wireless access protocol services ("WAP Services") or mobile phone services. We, or the service provider, will obtain your prior consent to such collection to the extent required by applicable law. An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. We, or our service providers, may use your IP Address when you access the Website or use other means to assist with delivering geographically targeted advertisements. For more information, please see the "Cookies and Targeted Advertising" section below.
General Usage Information. We may gather usage information about Website users on an anonymous basis. Examples of such information include: amount of time spent on our Website, pages viewed, websites users originated from and websites users visit after leaving our Website. This information helps us create a faster, efficient and more relevant Website. We may also share aggregate and anonymous usage information with our prospective and actual business partners, advertisers and other third parties for any business purpose.
Refinery29.com/en-ca features Nielsen's proprietary measurement software which will allow you to contribute to market research, like Nielsen's TV Ratings. Please see www.nielsen.com/digitalprivacy for more information or to opt-out of contributing to such research.
Cookies and Targeted Advertising
Cookies can be removed by following your Internet browser's directions usually within the help menu. In order to use certain features of the Website, your web browser must accept cookies. If you choose to disable cookies, some aspects of the Website may not work properly, and you may not be able to access the Website.
We believe that advertising is more interesting to you when it is relevant. Accordingly, we customize the advertisements that you see based upon: (i) geographic location information, which we may determine through your IP address or other ways; (ii) data we receive from third parties and/or; (iii) your visits on the Website or use of other services (commonly referred to as online behavioral advertising or interest-based advertising). We may use your personal information to deliver customized advertising to you on this Website, on other websites and on other digital and offline media channels. We may use third-party vendors to connect information collected on the Website (such as IP addresses, geolocation, cookie-related data, and other information described above) with information collected from other websites, devices and media channels and then show you advertising based on this combined information. The advertisement may appear when you are visiting a different section of the Website or another website, device or media channel.
If you would like more information about online behavioral advertising and to know your choices with respect to it, please visit http://www.aboutads.info/choices and https://youradchoices.ca/. Many vendors that engage in online behavioral advertising participate in the Network Advertising Initiative (NAI) and/or the Digital Advertising Alliance (DAA) abide by NAI and/or DAA principles. If you wish to opt out of participating in advertising programs conducted by NAI and DAA members or learn more about the NAI and DAA, please go to the NAI Opt-Out website or DAA Ad Choice Page and follow the instructions. After you opt-out, you will still see advertisements, but the advertising may not be as relevant to your interests. If you change your computer, change your browser or delete your cookies, you will need to renew your opt-out.
For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. If you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. If you use multiple browsers or devices, you will need to execute this opt-out on each browser or device.
We may use Facebook to deliver ads on the Website. Facebook may use public information you share on Facebook and information gathered from your use of other websites and apps to delivery ads to you. To learn more about this type of advertising and your choices about it, visit https://www.facebook.com/about/ads.
Our Website is currently not setup to respond or process web browser "Do Not Track" ("DNT") signals. We do adhere to the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance (for more information click here).
Information We Receive From Third Parties. We may combine online and/or offline information received from third parties with the information we have already collected from you via our Website or services. The third party information is used for a variety of purposes including to verify other information about you (e.g., verify your mailing address to send you requested products or services), to conduct research, and to enhance the content and advertising we provide to you.
Use of Information
We use your personal information:
- to send you promotional/marketing information, newsletters, offers or other information regarding opportunities and functionality that we think would be of particular interest to you;
- to fulfill any other purpose for which you provide the information; for example, if you enter contests or sweepstakes, we may use your email to notify that you won or if you purchase products through our Website storefront, to process payment (including credit card information) and shipping details;
- to notify you, at our discretion, about changes to our Website or any products or services we offer or provide though it;
- to allow you to participate in interactive features on our Website;
- to analyze, benchmark and conduct research of user data and user interaction with the Website and to gain insights that help us to make improvements to the design and performance of the Website;
- in any other way we may describe when you provide the information; and
- for any other purpose with your consent or as permitted by law.
We may disclose and release your personal information (including without limitation content or other data posted, uploaded or provided by you) to third parties:
- to comply with valid requirements such as a law, regulation, search warrant, subpoena or court order;
- with your consent or in accordance with your indicated preferences (e.g., you indicated to receive materials directly from a third party partner);
- to respond to your requests for customer service; and
- in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by the Website to which this policy applies, in which case the acquiring company will possess the information collected by us;
We may also disclose your information to our subsidiary, affiliate or parent company.
When you make purchases through the Website, we may process your payments through a third-party or, in the case of web purchases, through a third-party payment processor. In these instances the third-party may collect certain financial information from you to process a payment on our behalf, including your name, email address, address and other billing information in which case the use and storage of your financial information is governed by the third-party's terms, conditions and privacy policies. For more information on our use of third-party payment processors, contact firstname.lastname@example.org.
Social Networks and Social Media Integration
You are encouraged to read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features made available to you through our Website. We are not responsible for any acts or omissions by any social media service provider or your use of features on their platforms.
Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by Refinery 29 Inc. and you can contact us at the email address or mailing address below. You can unsubscribe from receiving Refinery29 newsletters or commercial emails at any time by clicking on the "Unsubscribe" link in the footer of any Refinery29 email and following the instructions. But note that you may continue to receive certain communications from us, such as transactional or relationship messages, and/or messages about your account/profile. In order to cancel your account/ profile, please email email@example.com.
Links to Other Sites
As a curator of information, Refinery29 often links out to other sites. We are not responsible for any content that appears on these sites, nor do we endorse them. Third parties may display advertisements on the Website. These advertisements may contain cookies, web beacons and other similar technologies. These third parties may collect information or insert cookies or similar technologies without our knowledge. For questions about these sites, please consult their individual privacy policies. Refinery29 is not responsible for the privacy practices employed by any third party.
Co-Branded Sections of the Website
Security and Retention
We store the information collected through the Website on restricted database servers. We use a variety of industry-standard security technologies and procedures (varying depending on the sensitivity of the personal information) to help protect your information from unauthorized access, use, or disclosure. Although we take appropriate measures to safeguard against unauthorized disclosures of your information, we cannot guarantee its absolute security.
Personal Information Processed Outside Canada
Children. We do not offer the Website to anyone under the age of majority in their jurisdiction of residence and do not knowingly collect personal information from children under 13. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any personal information on or through the Website, register on the Website, or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, email address or any screen name or user name you may use.
If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at firstname.lastname@example.org so that we may delete and remove such child's information from our systems.