Update: Store Apologizes For Zendaya Snub

The Vons grocery store chain has issued an apology to Zendaya after the actress claimed she was treated rudely by a store clerk because of her "skin tone."

"At Vons, we strive to treat each and every customer with the utmost respect," the retailer said in a statement released to E! News. "There is a policy that limits gift card purchases using a credit card. Zendaya was able to purchase gift cards up to our limit, and we apologize for any inconvenience or misunderstanding. We respect Zendaya's voice in the community and similarly are committed to diversity and inclusion. Moreover, we understand that race is a sensitive issue in America and view this experience as a reminder that every interaction is an opportunity to treat each customer as we ourselves would like to be treated."

This article was originally published on September 7, 2016.
Repeat after me: "Big mistake. Big. Huge. I have to go shopping now."

Zendaya recently had her own Pretty Woman moment. According to the actress' latest Snapchat videos, a Vons store clerk refused to serve her, told her she couldn't afford her purchase, and tossed her wallet back on the counter. Yikes.

Zendaya and a male friend recounted the experience in a series of videos. The 20-year-old said she was trying to buy gift cards from the grocery store.

"So we just got out of this Vons," she shared. "Now, I am trying to buy a lot of gift cards. There are some certain limits and some things, which is understandable... so I'll take the less amount, whatever. But the lady that was helping us... I don't think she was a huge fan of our skin tone."

"She then threw my wallet," she continued. "I can't make this up! This is what we deal with! She literally [threw my wallet] and she was like, 'You can't afford this'... It was $400! Long story short, there is so much progress to be done in our world."

The Spider-Man: Homecoming star later clarified her remarks.

"My cards were loose, so like my card fell on the scanner," she explained in a follow-up post. "She was about to keep scanning the next person. I was like, 'That's my card! What are you doing?' You know what, it's all love!"

Thanks to help from the manager, the star was eventually able to purchase the gift cards.

Watch Zendaya and her friend take the clerk to task.

More from Pop Culture

Young Hollywood is full of relationships new and old. Bella Thorne can vouch for that. The 18-year-old actress recently reignited a relationship with Teen ...
Taylor Swift may be 2015's highest-paid musician, but she's been bested in another fame metric. Selena Gomez now has more Instagram fans than the "Bad ...
Katy Perry has had a bit of trouble keeping her clothes on lately. And this time she's using her nudity for a good cause: encouraging people to vote. In a...
Jeb Bush has been a Florida governor and a presidential candidate. His latest gig? Comedian, apparently. In an opening sketch for the Emmys, Jimmy ...
While Brad Pitt's ex Jennifer Aniston has stayed mum on the news of Brangelina's divorce, her husband Justin Theroux spoke up on Monday. He kept his ...
At this point, I am very familiar with heartbreak. No, not my own. I'm talking about Hollywood heartbreak. Couples come and go, but in the last several ...
On Good Morning Britain Tuesday morning, Piers Morgan made an, um, interesting comparison. While discussing a cute Gucci ad featuring Tom Hiddleston face-...
While she was in Milan for Fashion Week, Gigi Hadid elbowed a man who grabbed her on the street and lifted her in the air. Page Six called her attacker a "...
Rob Kardashian may have just taken sibling rivalry to a new level. The reality star's Twitter account posted Kylie Jenner's phone number late last night, ...
We've been learning all sorts of surprising things about actresses' former lives lately. Last week, we discovered that Emily Blunt was almost a pop star. ...
Jennifer Aniston has not yet said a word about the divorce of Brad Pitt and Angelina Jolie. But that doesn't mean the world won't try to find meaning in ...
Elle Macpherson wishes she wasn't there for Friends. According to E!, Macpherson told Australia's TV Week that she regrets her five-episode stint on the...
What do you remember about the '90s? Do you get misty-eyed thinking about the iconic couples of yesteryear (Johnny Depp and Winona Ryder; Gwyneth Paltrow ...
The only thing surprising about Wendy Williams's decision to weigh in on Brangelina's divorce is that it's taken her this long to do so. The TV host ...