What is your least favorite task to do around the shop?
“Kicking people out. Whether it's an angry homeless person harassing customers or someone trying to use the bathroom. I don't like to have to be confrontational, but I definitely do have to be at times.”

Do you have regulars? If so, do you have any fun stories about building relationships with them?
“Tons and tons of regulars. I love that over time some of the regulars that seemed grumpy or just not as friendly have come a bit out of their shells as I've gotten to know them. I really enjoy hearing about what they do or where they come from. Psychologically, it's a really interesting job! I also have met many great musicians that I've played with through this job. As well as my producer who was just a customer with a guitar on his back that I started talking to one day.”