Do you have regulars? If so, do you have any fun stories about building relationships with them?
“We have a lot of regulars. One of our customers was pregnant when I first met her three years ago. I've watched her daughter grow up. She just started talking. It's cool to be part of someone's life in that way, even if you don't know them that well. It's hard for me to walk down the street in this neighborhood without seeing a customer I know.”