Are Apple Store Employees Being Treated Poorly?

Photo: Rex/REX USA
Apple CEO Tim Cook may have just been named one of the 10 Best CEO's by Glassdoor, but the company is under fire after documents in an ongoing 2013 lawsuit reveal employee grievances that show a not-so-great side to the tech behemoth.

According to CNN Money, previously sealed emails expose complaints of unpaid wages during the time employees were forced to wait while their belongings were searched by management. And that's just the beginning.

The lawsuit revealed an email sent to Tim Cook from an Apple Store employee in April 2012. In it, the employee describes a typical procedure for theft prevention: Apple Store employees must keep track of their personal Apple devices via an issued serial number. That sounds pretty standard, right?

When employees leave the store, however, a bag check is also performed, after the employees had clocked out. "These procedures imply that Apple doesn't trust or respect their employees," the person wrote. "Managers are required to treat 'valued' employees as criminals."

CNN reports that the lawsuit also claims that checks were often performed in front of "gawking customers," resulted in lost wages, and needed to be updated ASAP.

We totally understand the need for loss prevention in business—iPhones aren't cheap—but there's no reason to demean your employees in the process. Take them in the back to search their bags. Maybe, just trust them?

Or, how about taking a lesson from Richard Branson, the founder of Virgin Group, philosophy: "The way you treat your employees is the way they'll treat your customers." Preach.

More from Work & Money

The morning at my insurance firm was hectic. My first appointment after lunch was a balding man in his mid-50s. I smiled at him warmly and attempted ...
9:30 p.m. — HANGRY. Get home and eat canned soup and watch Netflix before bed
Any recent grads freaking out about their job prospects need not fear: Apparently the demand for exorcists has never been higher. The Telegraph reports ...
Refinery29 joined the Clinton Foundation for a tour of Port-au-Prince, Haiti, to get a firsthand look at the experiences of the women and girls who live ...
9:45 a.m. — Starbucks reward, bitches! OBV I get the most expensive thing that I can concoct. A Venti 5 shot soy latte. Yum
Four years ago, my life was exactly where I wanted it: I was working as a senior editor at a major glossy magazine. My first young adult novel had just ...
After months of waiting and countless discussions about what the future holds for our favorite television characters, Shondaland shows are finally back. ...
You know what's easy? Spending money. It's the best way to get what you want right now. Except...this is not sustainable. Those little luxuries add up ...
Just after my son’s first birthday, I was on the phone with my mom, grappling over a gut-wrenching decision. I was scheduled to go on a business trip but...
I get so nervous before job interviews — sweaty palms, dry mouth, butterflies in my stomach. It’s really not fun. But once I’m sitting down with the ...
Fifty percent off your purchase here. 1,000 free miles there. When it comes to credit cards, the benefits are easy to see — while the downsides are often ...
As the host of RIOT's Woke Bae, we already know comedian Phoebe Robinson is funny AF while getting serious about major issues like feminism and ...
If the new phrase for the office BFF is the "work wife," then is a good boss or mentor your "work mom" or "work dad"? Part authority figure, part dispenser...
12:45 p.m. — I have a dryer, rare in Shanghai, so my friend runs home to get his laundry and then does a load at my place