The annual airline report, conducted by Brent Bowen and Dean Headley at Embry-Riddle Aeronautical University and Wichita State University, analyzed a number of factors, including on-time flights, baggage handling, and customer complaints. (No word on whether Virgin's genius safety music video gave the airline a boost â€” that should definitely count, right?) JetBlue, Hawaiian Airlines, Delta, and Alaska Airlines rounded out the top five. Planning a trip? Head over to Gawker to see which other airlines made the cut.
So, folks, do you agree with the list?